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Once payment is confirmed, your login credentials and a step-by-step setup guide are emailed to you — typically within minutes. Our team is online 24/7 if you need any help getting set up.

Yes. Contact our support team at any time and we'll adjust your subscription to a higher screen count or longer duration. We'll work out the difference so you're never charged twice.

Every plan includes identical content access — 18,000+ live channels and 30,000+ on-demand titles in 4K. The only variables are duration (how many months/years) and the number of screens that can watch simultaneously.

Yes. Email support@krooztvfhd.com to request a 24-hour free trial — no credit card required. You get full access to every channel and every on-demand title for 24 hours, completely free.

All major platforms: Samsung/LG/Sony Smart TVs, Amazon Fire Stick, Android and iOS phones and tablets, Windows and Mac via VLC or any M3U player, MAG boxes, Enigma2/DreamBox, and Kodi. One set of credentials works across all of them.

Every subscription includes a 7-day money-back guarantee. Contact us within seven days of purchase for any reason and we'll issue a full refund — no questions asked.

Yes. One payment, no renewals, no expiry date. Your lifetime plan gives you permanent access to KroozTVFHD as long as the service runs — and we continue adding channels and content at no extra cost to you.

No. KroozTVFHD streams entirely over your existing internet connection. No satellite dish, no cable line, no engineer visit. A minimum of 10 Mbps is recommended for HD content and 25 Mbps for 4K.